Service Manager powered by HEAT

Using the Watch List

About the Watch List
Placing a Business Object in the Watch List
Configuring a Watch List

About the Watch List

The administrator must set up this feature before it can be used.

You can store frequently-used business objects in a watch list for quick access, similar to saving bookmarks or favorites. The watch list appears as a button on your top tab bar, and you can add objects to it. The watch list is enabled by default for all roles except Self Service.

Watch List

The watch list automatically lists your most recently accessed business objects.

Watch List - Recent Items

Placing a Business Object in the Watch List

1. From any workspace, select a business object.
2. From the toolbar, click Pin It.

Pin It Button

Sample Watch List

The business object now appears in your watch list.


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